Built for real deployments.
Not demos.
Every feature in Zivonel was built to solve a problem we encountered deploying AI agents for real businesses — not invented for a pitch deck.
Train your agent on anything
Upload documents, crawl websites, write Q&A pairs, or push data via API. Zivonel's structured RAG pipeline finds the right answer every time.
- PDF, DOCX, TXT, CSV upload
- Website crawling with auto-retrain
- Programmatic data ingestion via API
- Scheduled re-crawling keeps content fresh
- Structured chunking + semantic search
- Confidence scoring per answer
Deploy everywhere your customers are
One agent, infinite channels. Embed a chat widget in minutes, connect WhatsApp Business, or call the REST API from any application.
- Embeddable chat widget (one script tag)
- WhatsApp Business integration
- REST API with per-agent keys
- Public chat page (sharable URL)
- Streaming responses for fast UX
- Lead capture & email collection
Human takeover, when it matters
Your team can join any conversation in real-time. SSE-powered inbox means instant notifications — no page refresh, no polling.
- Real-time inbox via Server-Sent Events
- Multiple agents can monitor simultaneously
- Instant handoff — AI to human
- Conversation resolution & history
- Availability scheduling per agent
- Visitor identification & context
See exactly what's working
Track conversations, unanswered questions, lead conversion, and response quality across all your agents from a unified dashboard.
- Daily / weekly message volume charts
- Unanswered questions queue
- Lead capture & visitor emails
- Per-agent conversation history
- Usage vs. quota monitoring
- Message feedback & rating collection
Enterprise-grade from day one
RBAC permissions, audit logs, per-agent API keys, and SSO via Clerk. Built for teams where security isn't optional.
- Role-based access control (3 roles, 25 permissions)
- Per-agent API key rotation
- Full audit log for all admin actions
- Clerk SSO — Google, GitHub, email
- Webhook verification via SVIX
- Data isolation per workspace